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Total Quality Management : Applying Its Principles To Student Affairs

Attribution
William A. Bryan, editorPublication Details
BookJossey-Bass Publishers1996Description
Total quality management principles are not new to student affairs professionals, nor is the term customer. Student affairs professionals, however, must become more knowledgeable about the comprehensive nature of TQM and how to apply its principles to functional work areas in student affairs divisions. (automatically summarized from Amazon.com)Availability
LOCATION CALL # STATUS (LOWER LEVEL) LB2342.9 .T68 1996 AVAILABLE
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