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Total Quality Management : Applying Its Principles To Student Affairs

Attribution
William A. Bryan, editorPublication Details
BookJossey-Bass Publishers1996Description
Total quality management principles are not new to student affairs professionals, nor is the term customer. Student affairs professionals, however, must become more knowledgeable about the comprehensive nature of TQM and how to apply its principles to functional work areas in student affairs divisions. (automatically summarized from Amazon.com)Availability
LOCATION CALL # STATUS (LOWER LEVEL) LB2342.9 .T68 1996 AVAILABLE
Promoting Student Success In The Community College

Attribution
Steven R. Helfgot, Marguerite McGann Culp, editorsPublication Details
BookJossey-Bass1995Description
Community colleges are unique in higher education: they are colleges of opportunity for the underprepared and the underrepresented, those new to the country and new to higher education, those seeking a second chance, and those needing a new start. (automatically summarized from Amazon.com)Availability
LOCATION CALL # STATUS (LOWER LEVEL) LB2343 .P75 1995 AVAILABLE
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