Contents

• Introduction : Into the storm : the cycle of change quickens / James Champy and Nitin Nohria
• The coming of the new organization / Peter F. Drucker
• How networks reshape organizations, for results / Ram Charan
• From value chain to value constellation : designing interactive strategy / Richard Normann and Rafael Ramírez
• The logic of global business : an interview with ABB’s Percy Barnevik / William Taylor
• Leading change : why transformation efforts fail / John P. Kotter
• Reengineering work : don’t automate, obliterate / Michael Hammer
• The reinvention roller coaster : risking the present for a powerful future / Tracy Goss, Richard Pascale, and Anthony Athos
• Successful change programs begin with results / Robert H. Schaffer and Harvey A. Thomson
• Leverging processes for strategic advantage : a roundtable with Xerox’s Allaire, USAA’s Herres, SmithKline Beecham’s Leschly, and Pepsi’s Weatherup / David A. Garvin
• The new managerial work / Rosabeth Moss Kanter
• Changing the role of top management : beyond systems to people / Christopher A. Bartlett and Sumantra Ghoshal
• Whatever happened to the take-charge manager? / Nitin Nohria and James D. Berkley
• Managers and leaders : are they different? / Abraham Zaleznik
• The CEO as coach : an interview with AlliedSignal’s Lawrence A. Bossidy / Noel M. Tichy and Ram Charan
• Epilogue : The eye of the storm : the force at the center / James Champy and Nitin Nohria